The CareProof™ Agency Audit measures your agency against 45 operational compliance standards across 8 pillars — the same standards state surveyors, DOL investigators, and acquirers performing due diligence use to evaluate you. Get your score, your top 3 critical gaps, and a clear picture of your regulatory exposure.
Built specifically for independent non-medical personal care agencies with 1–100 caregivers.
8 pillars · 45 standards · Your score in minutes
Complete the audit and receive your instant compliance score, your top 3 critical gaps, and a free Gap Review call with the CareProof™ team.
⏱ About 8 minutes · No credit card required
The CareProof™ framework measures your agency against 45 operational compliance standards across 8 pillars — drawn from federal labor law, state licensing requirements, and the documentation standards reviewed during acquisition due diligence. Built specifically for the non-medical personal care segment that enterprise compliance platforms ignore. Reviewed by compliance professionals with home care regulatory experience.
In 8 minutes, you'll know more about your agency's compliance posture than most owners learn in years of reactive guessing. Your results give us the foundation for a real conversation about what closing your gaps actually takes — and whether CareProof™ is the right partner for the work.
An instant score out of 45 — with a pillar-by-pillar breakdown showing exactly where you're strong and where you're exposed. Not a grade. A risk profile.
The three most urgent compliance failures identified in your answers — explained in plain language with the real exposure each one carries if left unaddressed.
Your results unlock a 20-minute Gap Review call with the CareProof™ team. We walk through your score, explain what your gaps mean, and discuss what closing them looks like for your specific agency.
A plain-English breakdown of all 8 pillars and 45 standards — so you know what's coming before you answer the first question.
Independent personal care agencies tend to carry compliance gaps in the exact areas investigators, surveyors, and acquirers performing due diligence examine first. Here's where those gaps usually sit.
Caregivers classified as independent contractors when wage-and-hour law treats them as employees. The single most common exposure in the segment.
No employee handbook. No signed policy acknowledgments. No SOPs. When something goes wrong, there's nothing in the file to defend you.
Caregiver turnover averages 77% annually. Most agencies track screening manually — which means re-screening lapses go unnoticed until an audit or claim surfaces them.
Client information in personal email. Schedules in personal texts. Business IP walks out the door with every departing employee.
State regulations and federal guidance change throughout the year. Most owners learn about changes from a surveyor or attorney — not from a monitoring system.
Knowledge lives in the founder's head. When the owner steps back, burns out, or wants to sell, the business cannot be transferred — because nothing is documented.
They were focused on care, on staffing, on payroll, on the next client. They didn't know what they didn't know — until an investigator, an auditor, or a lawsuit told them. Here's one current example, and what an actual investigation looks like in practice.
The U.S. Department of Labor filed suit in federal court seeking $12 million in back wages and liquidated damages against a Pennsylvania home care agency for misclassifying home health aides as independent contractors. The agency's classification model, caregiver structure, and documentation posture mirror what we see across the independent personal care segment.
Source: U.S. Department of Labor enforcement filing · Eastern District of Pennsylvania · Feb 2026A state surveyor or DOL investigator generally arrives unannounced. They identify themselves, request specific documentation, and start counting what's there against what's required. They aren't asking about your intent. They're documenting your records.
A score of 40 out of 45 reflects the documentation posture typical of agencies that pass state surveys without significant findings. A score of 27 reflects the posture most commonly seen in agencies cited in recent surveys. A score of 18 reflects the documentation posture of agencies actively under investigation.
The audit takes 8 minutes. It tells you which range you're in — before someone outside your agency does.
The case referenced above represents publicly documented federal enforcement action. CareProof™ does not represent that your agency will face identical outcomes. Compliance requirements vary by state, funding source, and agency type. This section is illustrative — not legal advice. Consult a licensed attorney for jurisdiction-specific guidance.
The audit measures your agency across every area where exposure typically lives. CareProof™ engagements then close the gaps the audit identifies.
Handbook, offer letters, I-9 compliance, personnel file structure.
Annual screening, OIG exclusion checks, MVR, registry checks.
Safety training, harassment, mandatory reporter — tracked with renewal alerts.
Classification, signed agreements, insurance tracking, 1099 compliance.
Acceptable use policy, password policy, 2FA, role-based access, offboarding.
Core SOP library, incident reporting, grievance procedures, disciplinary docs.
Workers' comp, general liability, EPLI, certificate management.
Overtime, travel time, on-call pay, classification — federal and state.
From not knowing where you stand to fully documented infrastructure in 30 days.
Answer 45 Yes / Partially / No questions across 8 pillars. The audit is free, takes about 8 minutes, and requires nothing but your honest answers. Your score and top 3 gaps appear the moment you finish.
Your results page links directly to a 20-minute Gap Review call with the CareProof™ team. We walk through your score, explain your critical gaps in plain language, and outline what closing them looks like for your specific agency. No pitch — a real conversation.
If you become a client, we deliver your state-specific employee handbook, the Core 12 SOP library, complete policy pack, background check tracker, training log, and IC compliance files — customized to your agency — within 30 days of onboarding.
Ongoing weekly regulatory updates, expiration tracking, monthly review calls, and real-time compliance monitoring. When a state surveyor walks in, when an acquirer asks for proof, or when you decide it's time to sell — everything is organized, documented, and ready.
CareProof™ is designed specifically for agencies providing personal care, companion, and homemaker services — not skilled clinical home health. If your caregivers help clients with daily living, not physician-ordered clinical care, CareProof™ is built for you.
CareProof™ is not designed for skilled home health agencies that employ licensed nurses or therapists under physician orders. If that describes your agency, we are not the right fit and will tell you so on the Gap Review call.
You provide bathing, dressing, companionship, and daily living support. No physician orders, no clinical staff — and a compliance burden bigger than most people realize. CareProof™ is built for exactly this model.
You built this agency to serve your community. CareProof™ builds the compliance infrastructure that protects it — so you stay focused on care, not paperwork and citations.
You cannot sell an agency where the owner is the SOP. CareProof™ builds the documented infrastructure that makes your personal care agency acquirable, transferable, and audit-ready.
The audit takes 8 minutes. It gives you a compliance score, identifies your top 3 critical gaps, and shows where your agency is exposed — before you spend a dollar. Owners who complete it arrive at the Gap Review call already knowing what the issues are. That makes the conversation faster, more specific, and more valuable.
High Risk · 25 gaps identified
3 critical, 12 high priority
⏱ About 8 minutes · Free · Instant results
CareProof™ was not built in a boardroom. It was built by an operator who spent more than a decade running a trust-based service business — and who built the compliance infrastructure from scratch because nothing affordable existed for independent agencies.
It was built by an operator who needed it to work in the real world, with real stakes — payroll, surveys, audits, turnover, growth. Eleven years building a complex service business taught a clear lesson: the compliance gap most independent agencies carry is invisible until something forces it into view.
CareProof™ exists so that "something" can be an 8-minute self-audit — not a federal investigator standing in your lobby.
FLSA, IC classification tests, recordkeeping requirements — the standards that govern every personal care agency in the U.S.
Personnel file, training, and policy requirements drawn from state health department licensing rules and survey deficiency patterns.
Documentation reviewed by private equity buyers, strategic acquirers, and their attorneys during the diligence phase of every home care transaction.
Regulatory monitoring across all 50 states. When rules change, the framework changes — and clients are notified before enforcement does.
CareProof™ is operational compliance infrastructure for non-medical personal care agencies. Engagement pricing and scope are discussed on your Gap Review call — after your audit results give us both the foundation for an honest conversation about what your agency actually needs.
CareProof™ is a structured compliance engagement — not a software subscription. Every client relationship begins the same way: with the audit, followed by a conversation. Scope and pricing are discussed on that call, after we've seen your results and understand your specific situation.
45 questions. 8 minutes. Your score, your top 3 gaps, and your risk profile — delivered instantly at no cost.
A free 20-minute call to walk through your score and discuss what closing your gaps actually looks like for your agency.
State-specific handbook, Core 12 SOPs, complete policy pack, IC compliance files — customized and delivered within 30 days.
Monday morning summary — what changed in your state that week, in plain language. No legal jargon. Just what matters.
All expiration dates tracked. Automated alerts before anything lapses. Nothing falls through the cracks.
A dedicated call each month to review, update, and stay ahead of what's changing in your state and in the industry.
We structure engagements around what your agency actually needs — not a one-size price posted on a website. The audit gives us both the information to have that conversation honestly.
Start With the Free Audit →⏱ 8 minutes · Free · No credit card · No commitment
Yes — completely free. You answer all 45 questions, enter your name, email, and agency name, and your score and top 3 gaps appear immediately at no cost. No credit card. No trial. No catch. The free audit is how we show you what CareProof™ does before you spend anything — and how we make sure the conversation that follows is grounded in your specific situation.
Your results page shows your compliance score, your top 3 critical gaps, and a link to book your free Gap Review call. That's a 20-minute call with the CareProof™ team where we walk through your results together — explaining what your gaps mean, what closing them looks like, and whether CareProof™ is the right fit for your agency. No obligation, no sales pitch. Book the call directly →
We don't post pricing on the website because engagements are structured around what your agency actually needs — and that varies. What we can tell you is that CareProof™ is a professional services engagement, not a software subscription. Pricing is discussed on the Gap Review call, after we've reviewed your audit results and understand your specific situation. The audit is always free.
No. CareProof™ provides operational compliance guidance — not legal advice. Everything produced through CareProof™ is reviewed by compliance professionals with home care regulatory experience, but we always recommend consulting a licensed attorney in your state for jurisdiction-specific legal questions, particularly around IC classification and employment law.
Traditional compliance consultants charge $30,000–$150,000 per year and deliver reports. CareProof™ delivers the actual documents, tracking systems, and ongoing regulatory monitoring — customized to your agency. We focus specifically on the operational and HR compliance infrastructure that most consultants ignore: employee handbooks, SOPs, IC compliance, and security policies that create day-to-day legal exposure. And we work with you directly, not through a junior associate.
All 50 states. Our regulatory monitoring covers state health department regulations, state employment law, and state-specific background check requirements across the entire country. Documents are customized to your specific state's requirements at the time of generation.
Good — the audit will confirm it and show you exactly what you have versus what's missing. Most agencies we work with have some pieces in place but discover significant gaps they weren't aware of. The audit gives you an honest baseline in 8 minutes. Bring your results to the Gap Review call and we'll tell you exactly where you stand.
The complete build phase — audit review, document generation, policy customization, and all tracking systems — is delivered within 30 days of your onboarding call. You will have more compliance infrastructure in place in 30 days than most agencies build in their entire history.
The agencies that got hit weren't bad operators. They were busy ones. They didn't know what they didn't know — until an investigator told them. CareProof™ exists so that's not your story. The audit is free, takes 8 minutes, and gives us both the foundation for a real conversation about your agency.
8 minutes · No credit card · Your results unlock a free Gap Review call